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How to set me up?
Connecting me to Wi-Fi for the first time.

Setting me up for the first time.

1.

When you first receive me, double-tap on me to switch on the sensors. If you see any of the Total Score icons on the screen, the sensors (and WiFi, if configured) are switched on.

2.

After shaking the device, it will switch to SmartConfig mode for 10 minutes, WiFi icon is displayed. The SmartConfig mode can be exited by shaking again. Display returns to normal.

3.

Make sure your mobile is connected to the same WiFi network you wish to connect me to.

4.

Open my theO mobile application. Choose Manage Devices under Menu, fill Password field and start Smart Config Operation.

Reseting me to Wi-Fi

Shake device, after that theO will be on SmartConfig mode for 10 minutes (WiFi icon displayed). Open the theO mobile application/Manage Devices under Menu to update or reset Wi-Fi settings.

To delete the device from mobile application choose Delete from Menu/Manage devices.

If you’re having trouble connecting me to Wi-Fi...

  • Make sure theO is within the range of your wireless network.
  • Make sure you have a 2.4 GHz network.
  • Make sure that your firewall allows access to TCP ports 8883 and 443.
  • Try allowing 802.11 b/g/n (mixed) access. For "N only" or "AC only" modes, some routers have very strict access rules and your device may not be able to connect.
  • Make sure your wireless network has an internet connection, and that other devices are able to connect to it and get online.
  • Make sure your mobile device is at the same Wi-Fi network range as your theO device (this is only necessary at the time of setup).
  • Make sure your mobile device has an internet connection.
  • Make sure you entered your wireless network password correctly.
  • Make sure you are not trying to connect to a network that requires additional configuration.
  • Make sure your router is not over crowded. Disconnect some of the connected devices and try again.
  • If you’re still unable to connect theO to Wi-Fi, try switching theO off by tapping the device 3 times. Then wait for 30seconds and tap again 3 times to switch it on. You can also try resetting your wireless router.

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